Frequently Asked Questions
Everything you need to know about shopping with Rubina's Collection
How do I determine my correct size?
We provide a detailed size guide on each product page. Since our collection includes various fits, we recommend measuring yourself and comparing your results to our specific brand charts for the perfect fit.
What is your return and exchange policy?
We accept returns and exchanges within 30 days of delivery, provided the items are unworn, unwashed, and have all original tags attached. Please visit our Returns Portal to start a request.
How long will it take to receive my order?
Standard shipping typically takes 5-7 business days. We also offer express shipping options at checkout which deliver within 2-3 business days depending on your location.
Are the colors of the products accurate on the website?
We strive to display our garment colors as accurately as possible. However, due to different monitor settings and lighting conditions during photography, slight variations may occur.
Do you offer international shipping?
Yes, Rubina's Collection ships worldwide. International shipping rates and delivery times are calculated at checkout based on the destination country and order weight.
How should I care for my delicate fashion pieces?
Each item comes with a care label inside. For our premium fabrics, we generally recommend hand washing in cold water or professional dry cleaning to maintain the quality and longevity of the garment.